FAQS

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  • Booking with us has many advantages
  • The best price, guaranteed
  • 30 minuts pool circuit (depending on availability)
  • Social responsibility

In Sa Voga we solve all our guests' doubts. Can't you find the answer you need? Contact us. We will be happy to help you.

 

To get to the Sa Voga Hotel from the Barcelona Airport - Josep Tarradellas (El Prat), you have to go to the train station, located roughly 200m away from the T2 terminal of the airport. The train station and the terminal are connected by a covered passage that facilitates the access without having to go outside. If you arrive at the T1 terminal instead, there’s shuttles that will take you to the T2 terminal for free.

 

Once you’re in the station you have to take a train towards Barcelona-Sants, where you’ll have to change trains to take the R1 line, towards Blanes, Calella or Arenys.


 

 

The check-in schedule is between 10:00h and 20:00h. If the room was not occupied overnight you can get in at any time. If the room was in fact occupied, you will still be able to check-in, but you will not be able to access it until it is ready or until 16h.

IMPORTANT: If it is not previously communicated, you may not be able to check-in after 20h, we will consider the reservation as a no-show and it will be cancelled (with the corresponding cancellation fees).

The check-out time limit is 12h. If you leave your room later, you’ll be charged for a late check-out (30€ until 14h). From 14h to 18h you’ll be charged 50% of the price of the room. Later than 18h will mean you’ll have to pay a full additional night price.

We have free luggage storage at your disposal.


 

Yes, we do accept children in all of our rooms, except for the Mont Calvari (which is for adults only)

Children under 4 years do not have to pay any additional fee and are offered a crib (under reservation).


 

No, we are a small hotel and we don’t have 24h on-site reception. Nevertheless, we do have 24h telephonic reception.

On Fridays and Saturdays on-site reception is open between 10 h and 21 h.

The rest of the week it is open between 10 h to 14 h and 16 to 20h. That’s why It is important that guests arriving in the afternoon let us know their approximate time of arrival in advance.

IMPORTANT:

Arrivals after 20h must be notified in advance and may imply additional fees. If it is not previously communicated, we will consider the reservation as a no-show and it will be cancelled (with the corresponding cancellation fees).


 

Yes, but we only accept dogs on the following conditions:

  • The room must not have direct acces to the pool area ( Arena or Riera)

  • There’s a 15€/night in small dogs (up to 10-12 kg) and 25 €/night in large dogs (+12 kg) for cleaning fee.

  • You must comply the hotel policies for dogs: being respectful and mindful of the other hotel guests, not leaving them alone in the rooms or any of the other hotel facilities and not allowing them in the breakfast buffet or the restaurant.

The hotel staff reserves its right to decide whether dogs bigger than previously specified are accepted or not. A deposit of 150€ may be requested.

Dangerous breeds will not be accepted under any circumstances.


 

Sa Voga is located in the old part of the town, making it difficult to park nearby. For this reason we offer different parking options:

Option 1: parking lots 5 minutes walk from the hotel. It is a private parking lot, in the open air, in front of the beach. To enter you need a subscriber card that we provide at the reception. The price is € 10/ day. Besides, a deposit of € 10 must be left, which will be returned when the card is returned to us. In case of loss of the card the cost is € 10. For what may happen inside the car park, the hotel will not be responsible.

Option 2: parking spaces in the building next to the hotel recommended for small cars, not very low and / or with a powerful engine. It is a private, covered parking next to the hotel. The price is € 10/day. To enter you need a command that we provide you at the reception. In addition, a deposit of € 40 must be paid, which will be returned when the remote is returned to us. In case of losing the command, the deposit will not be returned. For what may happen inside the car park, the hotel will not be responsible.

We recommend that you book in advance as we have limited places. Longer stays will have priority when assigning a parking space.

If you don't want to use this service:

1- You can park in the blue area of ​​the Riera (main street). The hours of the blue zone are from 9am to 1pm and from 5pm to 8pm from Monday to Saturday. Sunday is not paid. If you opt for this option, you should be vigilant because on Saturday mornings, due to the weekly market, there are some areas where it is forbidden to park from 6 a.m. to 3 p.m., if you park, they impose fines (approximately € 100) and the tow truck may take your car. The areas are signposted but it is easy for a non-resident to go unnoticed.

2- You can park at the Jardins del Xifre car park (in the upper part of the Riera) for a price of € 4.95/day. You can see the location here.

 

 

 

 

Yes, there is free Wi-Fi all around the hotel.


 

Even though we do not have a restaurant open to the public daily, we offer the option of hiring meal services, always under request and with prior reservation (service exclusive to those guests who request it).

In addition to this, Sa Voga collaborates with nearby restaurants to offer our guests the best options to enjoy the excellent gastronomy of our area. If you want to book a table in any of the collaborating restaurants, please let us know via telephone or email. We will be glad to help you!

Collaborating restaurants:

- Restaurant La Marina

- La Copa Negra

- Blau de Mar

- Hispània

- El Palauet

- El Coro


 

The breakfast buffet is open from 8 h to 10:30 h. During this hours, if you wish, we can serve your breakfast in bed for an extra cost.

Our buffet breakfast is a delicious selection of local products: We  offer you a menu with a wide variety of breakfast and products adapted to different tasts and needs.

If you have any intolerance or allergy you can ask us for special products.